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THEY'RE everywhere now. Casino San Pablo in San
Pablo. Garden City in San Jose. Lucky Chances in
Colma. The Oaks in Emeryville. California Grand
in Pacheco and the Palace in Hayward, Buckhorn
in Livermore and Artichoke Joe's in San Bruno.
The Bay Area bunch joins nearly 100 other card
clubs existing in the state. Toss in the Indian
casinos and all the Nevada gaming facilities and
you've got a lot of folks holding, folding and
hitting. And, as San Ramon resident Errol Krok
wisely realized, a dearth of dealers. Krok, 48,
worked at three area clubs in the last eight
years. About six weeks ago, he noticed that,
thanks to the popularity of ESPN's "World Series
of Poker" telecasts, more people were trying
their hand at playing. And there weren't enough
dealers to handle the demand. In fact, the
casinos were "desperately" short of dealers,
Krok says. It immediately clicked: Start a
school for poker dealers. It made good sense to
bring in some new blood into the business.
Quicker than Krok could say "Texas Holdem," the
Ace opening session, which included eight men
and six women 25 to 40.
"There are a lot of females working as poker
dealers. It's common in the industry," Krok
says.
Some students are experienced players. Some
never heard the phrase Texas Holdem."
Nothing that some bad dealers are out there,
Krok says he's already received referrals from a
few card clubs.
"One person just failed an audition at Garden
City and they told him to come to us and get
some lessons. ... There are certain ones who
haven't learned the procedures the way you
should do them," he says. "Unfortunately,
sometimes they slip through the cracks."
Krok's Broadway Street venue is a virtual poker
room.
"We try and set up conditions that would exist
in a real poker room," he says. "We have people
distract them, ask them for chips, set up
conditions they'd have if they would experience
on the job. It raises the level of
concentration."
Krok doesn't just give graduates a certificate
of completion and send them on their merry way.
"The whole premise of the business is to train
these people and, when they're ready to
graduate, set up an appointment with various
casinos we're well connected with.
"It's all about looking and being professional,"
Krok says. "And, for Caesars sake, don't talk
about your kids.
"All the dealer does is run the game for the
house," Krok says. "As far as what the player
does, it's totally up to the player. Be
courteous and friendly, but don't get involved
in the players' conversations. When the game is
on, shut up and deal."
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