Reflecting the growth of the gaming industry worldwide,
the fourth annual Global Gaming Expo (G2E) this week
will be the largest one yet with the trade show
recording double digit increases in both the amount of
exhibition space and projected attendance.
Complementing the vertical expansion, this year's G2E
will also spread horizontally and unveil two brand new
product segments, a Design & Décor Pavilion and a Food
and Beverage Pavilion, to feed the industry's growing
dependence on non-gaming services for revenues. The
trend epitomizes the diversification of the casino
product to meet consumers' desire for entertainment.
Although the increase is good news for game
manufacturers that derive a great deal of their sales
for the rest of the year by showcasing their latest
games, gaming systems and ancillary products to an
audience of casino executives and managers, the size of
the show also means game makers will have less time to
ply their wares.
Because this year's G2E will be
located on two floors at the Las Vegas Convention
Center, game makers will have to make a more intense
effort to draw attention from a thinner crowd density.
"It's unfortunate that it's on two floors this year,"
says Brooke Dunn, senior vice president for leading
gaming table and card shuffler manufacturer Shuffle
Master. "Whenever you have a physical barrier, you can't
get the same concentration. It's like a mall. The big
anchors are there and the opportunities for smaller
companies [depend on location]. However, everyone will
go to their area of interest ... G2E is a must show. If
a company is not there, they're not in the business."
Organized by the American Gaming Association (AGA) and
Reed Exhibitions, G2E hosts exhibitions of the latest
and most innovative products and services related to the
casino business as well as conferences by leading
experts on the opportunities and challenges facing the
gaming industry, provided for an audience of casino
executives and managers, industry analysts, investors,
government regulators and media, among others.
Aside from the two new categories, pavilions on security
and surveillance, bingo and interactive gaming will be
returning for this year's show.
This year's G2E had signed more than 700 vendors by last
week, an increase of more than 6 percent from last
year's 660 exhibitors. The show will occupy 255,000
square feet of exhibit space, a 17.4 percent rise from
the 217,200 square feet used by the show last year.
By comparison, the first show in 2001 had 375 exhibitors
on 133,330 square feet of floor space, meaning the trade
show "by the industry and for the industry" has almost
doubled in four years.
Gaming's explosive growth in places like China (Macau)
and Russia, combined with opportunities for expansion or
entry into the UK and Singapore, has brought about
increased global representation at G2E. This year, 108
vendors from 23 countries will be exhibiting at the
show, up a stupendous 56.5 percent from the 69
international exhibitors at the 2003 show.
The enlargement of G2E across the spectrum at this
week's show has organizers forecasting a record gate as
well. Anticipating 24,000-26,000 attendees, the expected
turnout is a robust 14.5 percent increase on the high
end over last year's crowd of 22,700 show visitors.
"Ask me about any number and it's higher than last
year," says Judy Patterson, AGA executive director. "We
have no bad news."
The multitude brightens the prospects while heightening
the exertion of exhibitors. For example, game and
systems manufacturer Aristocrat Technologies will have
about 40 employees manning its booth in anticipation of
a variety of questions from the array of visitors.
"We've got to treat different people differently in
terms of what we're presenting," says Kent Young,
Aristocrat's vice president of marketing. "We throw a
lot of resources into the show. We have people to deal
with customers (casino employees) analysts, compliance
people and media people."
Aristocrat will feature 152 games at its booth along
with its various systems, with highlights including the
first 50-line video slots in the American market, a
Zorro multi-site progressive and Pele's Legendary Goals
on the company's Hyperlink series. The celebrated soccer
star will be on hand to sign soccer balls.
The main feature at Aristocrat will be its low
denomination slots, particularly the penny slots, which
will comprise about 70 percent of its floor. According
to Young, the G2E show allows companies to reinforce
their market position to a mass gathering of customers
and industry watchers.
"We get a chance to show our innovations and games," he
says. "It really affects [customers'] perception. This
year we are positioning ourselves as the premiere penny
slot maker. A lot of competitors are entering the penny
slot field but we're really ahead in that. Competitors
are looking at what others are doing. That's why we
don't show everything."
Despite the marketing opportunity, the show is about
sales. While some direct sales are made at G2E, the
hundreds of booths give presenters limited time to
pitch. With 40 percent of Shuffle Master's marketing
budget going toward G2E participation, the show
generates about 20-30 leads per salesperson, according
to Dunn.
"You get commitments but you don't get sales because you
have to get regulatory approval [first], unlike a
clothing show where you can say give me four thousand,"
he says. "It's really an introduction, showing them the
product and what it can do. You develop an opportunity
for a second meeting. When you think about it, [a
customer] is not going to give me an hour, just fifteen
minutes."
Shuffle Master will introduce 10 new products at the
show, including Texas Holdem, Big Raise Holdem, 6 Card
Poker and Hi-Lo Stud Poker table games as well as
utility products such as shufflers MD-2, which reads
cards as they are dealt, and Intelligent Shoe, along
with the Easy Chipper, which sort up to 10 different
colored chips.
Since some products are yet to be approved in different
jurisdictions, Dunn says the trade show provides his
company with important feedback from regulators on
product features that would smooth the future process.
In addition, customers make suggestions for improvements
based on practical application. For instance, Dunn noted
that the company once modified its Continuous Shuffler
for easy unloading after G2E attendees pointed out that
the deficiency would hurt efficiency during shift
changes.
"They think of how they are using it," he says "You get
great feedback while still in development and that can
have monstrous benefits."
Aside from the two new pavilions, this year's show will
contain numerous other firsts. With more than 140
conference sessions dedicated to each pavilion, G2E 2004
will have four new conference tracks for design and
décor, food and beverage, international issues and
tribal governmental gaming.
In addition, the conference will add a new G2E Signature
Series, a trio of roundtable talks with top industry
executives and analysts on the future of gaming.
Moreover, with keynote events featuring a chef's
competition hosted by Robin Leach, another on the
burgeoning popularity of poker, and with movie megastar
Clint Eastwood opening the show in conjunction with the
introduction of the new Fistful of Dollars slot machine
by WMS Industries, the trade show, like the industry
itself, has become a media phenomenon.
Aside from traditional industry publications and local
media, this year's show is scheduled to receive coverage
from USA Today, Sports Illustrated and
even The Tonight Show.
"The core function [of G2E] is business and there will
be a tremendous amount of business [generated]," says
Patterson. "But overall, the show is taking on an
entertainment aspect. There is now a steady diet of Las
Vegas on reality shows and regular programming. Media
types are coming to do their homework."
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